What is Software-as-a-Service (SaaS)? Wikipedia tells us that SaaS "is a model of software deployment whereby a provider licenses an application to customers for use as a service on demand. SaaS software vendors may host the application on their own web servers or download the application to the consumer device, disabling it after use or after the on-demand contract expires." For the whole article, go here.
Why is this important to you? While there could be some debate whether our products are SaaS in its purest form, our model for delivering solutions to our clients provides all the benefits that you'd expect from a SaaS solution. We limit upfront costs, provide upgrades as they become available, run 'thin' and fit into your existing best practices and review feature requests that may add value to our existing customer base (lowering or eliminating some customization costs). This allows your IT department (really all of your departments) to focus on mission critical tasks instead of wasting time worrying about upgrades, compatibility, etc.